What effect does open communication have on patient trust?

• A. It decreases trust and confidence
• B. It has no impact on trust
• C. It builds trust and improves relationships
• D. It complicates the patient experience

Answer: (C)

Open communication is fundamental in healthcare settings as it fosters an environment of transparency and understanding. When healthcare providers communicate openly with patients, it helps to foster trust and strengthen the patient-provider relationship. Patients are more likely to feel valued and understood when their concerns, questions, and preferences are acknowledged and addressed.

Trust is a crucial component of effective healthcare delivery; it encourages patients to share pertinent information about their health, adhere to treatment plans, and express any concerns they may have without fear of judgment. This open line of communication also enhances patient satisfaction and promotes a collaborative approach to care, where patients feel like partners in their treatment journey.

In summary, open communication builds trust, enhances patient confidence in their healthcare providers, and ultimately leads to improved health outcomes. This is why the correct choice emphasizes the positive connection between communication and trust.